Art Elements Gallery Frequently Asked Questions
Regular Hours
Art Elements is open Tuesday through Saturday, 10AM– 5PM. Appointments outside of business hours may be requested by calling (503) 487-6141.
Holiday Hours
The gallery is closed on New Year's Day, Fourth of July, Thanksgiving Day, and Christmas Day. The gallery is closed for an annual cleaning for the first two weeks for January. Any additional closures will be posted on each of our doors as well as on our social media platforms.
Gift Certificates
Gift certificates are available to purchase at the gallery, emailing gallery@artelementsgallery.com or by calling (503) 487-6141.
Appraisals
ART Elements does not provide appraisals for any art created by artists we do not represent. For artwork purchased here, we can provide a certificate of authenticity and the value of the piece on the purchase date to the purchaser(s) of the artwork.
ART Elements does not buy used or second-hand art.
Framing
ART Elements does not offer any framing services. In addition, there are no framing shops in Newberg at the moment. For more information, visit Newsberg's article about the closure of both framing shops in 2024. Newsberg article
Discounts
ART Elements does not provide any discounts on artwork. All prices are set by our artists. We respect the time and effort it takes to create their work, therefore all prices are final.
Shipping
ART Elements Gallery ships, packages and insurances artwork of various sizes throughout the United State and internationally. We work with two shipping/crating companies to provide you with the lowest and safest shipping, delivery, and insurance rates available. Larger items require a custom shipping quote from our freight company that usually takes at least 1-2 business days to acquire. If you are interested in shipping a piece of art to your home or office, please contact the gallery by emailing gallery@artelementsgallery.com or by calling (503) 487-6141.
Purchasing artwork during a show
If you are interested in purchasing a piece of artwork from our current featured show, the artwork will be available to take home on the final day of the show. We will reserve the piece for you until that time upon full payment.
Payment Plans
ART Elements works with clients' budgets for purchasing artwork in installments (up to four months). A payment agreement will be signed by the client, and a set amount will be charged on the card left on file on a specific date of the month.
Return Policy
If you intend to return a piece of art purchased from ART Elements Gallery, we will offer you in-store credit if you contact the gallery within 7 days of purchasing the piece of art. Unfortunately, if you notify us after 7 days, we cannot offer you in-store credit.
To be eligible for in-store credit, your item must be in the same condition that you received it. It must also be in the original packaging, wrapped and packaged as it was shipped or given to you at the point of sale. You will be responsible for paying the return shipping costs for your item.
To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
Shipping Returned Artwork
To return your artwork, you should mail your product to: 604 E. 1st Street, Newberg, Oregon US 97132. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, we require a trackable shipping service and purchasing shipping insurance for the full value of the artwork. We don’t guarantee that we will receive your returned item.