Return Policy

If you intend to return a piece of art purchased from ART Elements Gallery. Please notify the gallery as soon as possible. Our policy lasts 7 days (from time of in-store sale or delivery date). If 7 days have gone by since your purchase, and you haven't contacted the gallery notifying us of the return, unfortunately we can’t offer you in-store credit.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging, wrapped and packaged as it was shipped or given to you at the point of sale. If the item was shipped and you wish to return the item, you are responsible for the cost of shipping and insurance coverage to insure its safe return to ART Elements Gallery.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate or a online discount code will be sent to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a credit to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to: 604 E. 1st Street, Newberg, Oregon US 97132

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, we require a trackable shipping service and purchasing shipping insurance for the full value of the artwork. We don’t guarantee that we will receive your returned item.